Agentic workflow automation
Agents that take a high-volume process from intake to done, inside your systems, using tools we design and test like public APIs — with human approval where it counts.
Agentic AI consultancy · London
We build AI agents that take over your highest-volume workflows — claims, invoices, field reports — so each task costs less and finishes faster. We measure your baseline first, so the return shows up in numbers, with your people approving the decisions that matter.
With a senior engineer, not a salesperson. You'll leave knowing whether an agent fits — and how we'd measure it.
Services
Every build ships with an evaluation suite, replayable traces, a rollback switch and a runbook — so you can prove it works, see what it did, undo it fast and run it without us.
Agents that take a high-volume process from intake to done, inside your systems, using tools we design and test like public APIs — with human approval where it counts.
Assistants for customers and staff that answer from your documents and data, cite their sources, and hand off to a person when unsure.
Repeat-run test suites, end-to-end tracing, guardrails and data foundations that make every model and agent measurable, replayable and auditable.
Our production standard
Gartner expects over 40% of agentic AI projects to be cancelled by 2027 — over runaway costs, unclear value and weak risk controls, not weak models. These eight are in every build, not sold as extras.
Most agent failures start with a vague tool. Every tool your agent calls gets a clear name, typed inputs and error messages it can recover from — and is tested on its own first.
You getA tool catalogue with schemas and contract tests.
Agents start in shadow mode on real work while your people make the call, then take a small share of live traffic. Scope widens only while scores hold, and one switch returns you to the previous version or the manual process in minutes.
You getA rollout plan and a tested rollback switch.
One good demo proves little. We run every test case eight times and report how often the agent succeeds on all eight, next to its single-run score — on every change, and on messy and hostile inputs too.
You getAn eval suite with single-run and repeat-run scores.
Before we build, we set a cost ceiling per task and a response-time target your users can live with. Each step is routed to the model that meets both, so you stay in budget and aren't locked to one provider.
You getPer-task cost and speed limits, tracked live.
One trace ID follows each run through every prompt, tool call, result and token, so a failure can be replayed, not guessed at. We review traces weekly and turn every real failure into a new test case.
You getReplayable traces and a growing regression suite.
We agree up front what the agent may do alone. It gets least-privilege access, with read and write kept separate, and anything irreversible — payments, deletions, outbound emails — waits for a person's approval.
You getA permissions map, signed off by your risk owner.
Agents hand off on defined triggers — low confidence, repeated tool failures or policy-sensitive requests — and pass the full case history, so your team picks up where the agent stopped.
You getEscalation rules and a handoff queue in your tools.
If a fixed workflow can do the job, we build that instead — it's cheaper, faster and has fewer ways to fail. Autonomy is added only at the steps where fixed paths break.
You getA written fit assessment from the diagnostic.
About Us
A London consultancy of PhD researchers and engineers. We've shipped AI into production and made the build-versus-buy and budget calls you're facing now — and we bring healthcare-grade rigour to every industry we work in.
How it works
In 2–3 weeks we baseline one workflow's cycle time, cost and error rate — and tell you whether it needs an agent at all.
We build a production slice on your real systems, rerun against a golden set of your cases, with go/no-go criteria agreed on day one.
Shadow mode first, then a small share of live work — with scoped permissions, full tracing and rollback in minutes.
Monthly eval, cost and latency reports, failures turned into tests, and runbooks so your team can own it.
Results our team has delivered with AI
Hours of human work saved with AI
Revenue generated by AI solutions
Operating costs saved with AI
FAQs
The questions we hear most from operations, IT, risk and finance teams — answered with how we actually work.
Book a workflow reviewAny operation with high-volume, document-heavy, rules-bound work: intake, triage, reconciliation, drafting, scheduling and exception handling. The best first projects usually replace outsourced or manual back-office effort, where savings are easiest to prove. In every case, a person approves the decisions that carry risk.
We don't build throwaway proofs of concept. Your first project is a production slice: one workflow, one system and one human approval point, built on production infrastructure with security, logging and monitoring from day one.
Before we start, we agree the success thresholds and a go/no-go date. If the numbers aren't there, we tell you — and sometimes the honest answer is that a simpler automation beats an agent.
We test before we trust:
Yes — and that's most of the work. We build agents into the tools your teams already use: CRM, ERP, ticketing, document stores, EHRs, email and phone. We use open standards such as MCP and A2A rather than a proprietary platform, and because we're model-agnostic, we choose the model that fits your data, risk and cost — and you can switch later.
Each connection becomes a tool the agent calls, and we design those like public APIs — clear names, typed inputs and errors the agent can recover from — because that's where most agent failures start.
The diagnostic includes a data-readiness check, so integration surprises surface in week one, not month six.
First we measure your current cycle time, cost per transaction and error rate. Before any build, we set the agent's cost ceiling per task, its response-time target and its monthly run budget, so finance sees the numbers up front.
Work is fixed-fee by phase — a short diagnostic, then a production slice — each quoted before we start. After launch, a dashboard tracks savings, run costs and response times against your baseline. You own the code, prompts and evaluation suites.
Ask to see the engineering, not the slides. In a workflow review we'll show you:
The engineers you meet are the ones who will build it.
Contact
Tell us the process that eats the most hours or outsourced spend. In a workflow review, a senior engineer will tell you whether an agent can fix it, what it would take and how we'd measure success. If it can't, we'll say so plainly.
128 City Road,
London, United Kingdom,
EC1V 2NX